Natalie Rohrer

Nice to meet you!
I’m Natalie, an experienced content designer & manager in Richmond, VA.

 
 
 
 
 
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I’m a lead content designer on the Loyalty team at Target.

In my last role, I led a team of 3 content designers at HubSpot and helped launch HubSpot Payments. I’ve also worked on UX teams at Wayfair and TripAdvisor.

I love words, but my expertise extends beyond writing. I structure information, convey meaning, and make experiences easier to navigate. 

 
 
 
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Career Highlights

 
 

Empowering small business owners to get paid faster with online payments.

I led content design for HubSpot Payments, from creating system models and content frameworks to crafting the product copy narrative.

 

Helping shoppers design 3D rooms with furniture that fits their space.

I defined the end-to-end content strategy for Wayfair’s AR tools—including Room Planner 3D—across desktop, mobile, and the app.

 

Illustrations designed by Freepik

Making it easier for vacation rental owners to manage their bookings.

I wrote UX copy for new products and features across TripAdvisor’s Rentals pillar, including the launch of Instant Book.

Writing & Speaking

✍️ Articles

How and When to Work with a Content Designer
HubSpot Product Blog (Aug 2021)

🎤 Panels & Talks

Ask Us Anything with Content Designers from HubSpot
Working in Content (Sept 2021)

How Content Design is Evolving at HubSpot
HubSpot Tech Talk (April 2021)